Please note that your Rabbit Points balance will only show the whole numbers. If you find an error in your Rabbit Points balance, please contact the Company’s Call Center at 0. Your Rabbit Points balance will usually be updated within 72 hours of a points earning or redemption transaction. Members can check their Rabbit Points balance on their Member Profile page on the Company’s website or mobile application or by calling the Company’s Call Center at 0. When registration via offline is successful, membership is usually confirmed within 30 days, and Member can begin earning Rabbit Points once confirmation has been received. In case of any problems caused from the Company’s system, the Company will troubleshoot and inform within 48 hours of confirmation of membership. When registration via online is successful, Member is usually confirmed immediately and can begin earning Rabbit Rewards points (the "Rabbit Points") simultaneously. To become a member of the Rabbit Rewards Program (the "Member"), you can complete the online Rabbit Rewards Member application form through Rabbit Rewards Co., Ltd.’s (“the Company”) website or Rabbit Rewards mobile application or apply the application through Rabbit Rewards Issuing Partners or complete it through the offline channel at any BTS ticket offices.
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